Repair - before and after - “new management” style

 Before                 After

At our annual meeting I voiced my concerns about the fact that it is difficult to communicate with our property manager and about the fact that issues requiring attention are not dealt with.

 The Board told us that our property manager is a busy man and that we should send another email if he does not reply.  I find this to be an encouragment of a practice that is not acceptable: not responding to messages sent by owners and not acting on the issues brought to the attention of the property manager.  The fact that a property manager has other buidlings to maintain should not reflect negatively on the maintenance of our building.

 Here is an example of a repair done after more than six months since it was first reported.  In my humble opinion, this is a shame.  The pipe was not marked to be more visible by drivers of tall vehicles, as promised, and the repair is an eyesore.

 I do not think that the Board upholds high service standards when it comes to the services provided by our property manager but I am very grateful to the members of the Board for their work and time.

This entry was posted on 20. April 2010 at 13:59 and is filed under Let the Tenants Know, Let the Property Manager Know, Let the Board Know. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.